Terms & Conditions

TERMS & CONDITIONS

  • Your order is not confirmed until we have received cleared payment in full. Payment is required to be received by us no later than 7 days after purchase. If your payment is not received by the seventh day, we reserve the right to stop any ordered product.
  • When making payment, via bank deposits or money order, you agree to use these methods according to our instructions. Costumes Galore will not be liable for delays in processing your order if these measures have not been followed.
  • By placing an order on costumesgalore.biz, you consent that you have read and understand all returns and warranties information, and are aware of our return policy procedure. All orders are sent registered parcel post or express post for security. Costumes Galore will not be responsible for lost, missing or stolen articles if sent in any way other than registered or express post.

RETURN, EXCHANGE & REFUND POLICIES

Costumes Galore DO NOT REFUND if you simply change your mind or if it not suitable. Only when the product is faulty do we exchange.

If you would like to exchange, please send us the product together with a pre-paid satchel to cover the delivery cost.

We suggest that the parcel is returned using either Express Post or Registered Post, which is traceable. Please note we are NOT ABLE TO ACCEPT CASH ON DELIVERY.

We are not able to provide an exchange if the parcel fails to arrive at our address below:

Costumes Galore
10/13 Newspaper Place
Maroochydore QLD 4558

DELIVERY METHOD

  • via Australia Post